Shipping Policy

At HVTO Studios, we strive to deliver your order safely and as quickly as possible.

1. Payment

• We currently accept Prepaid Orders only.

• Cash on Delivery (COD) is not available.

2. Order Processing

• Orders are processed within 1–3 business days after successful payment.

• Once your order has been processed, it will be handed over to our shipping partner.

3. Shipping & Delivery

• Estimated delivery time is 4–8 business days, depending on your location.

• Delivery timelines may vary during public holidays, festive seasons, or due to unforeseen courier delays.

4. Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS (where applicable) to track your shipment.

5. Shipping Address

• Please ensure that your shipping address and contact details are accurate before placing your order.

• HVTO Studios is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.

6. Delayed Deliveries

While we work with reliable courier partners, delivery timelines are estimates and may occasionally be affected by weather conditions, operational issues, or other circumstances beyond our control.

If your order is significantly delayed, feel free to contact us and we'll be happy to assist you in tracking your shipment.

7. Contact

For any shipping-related queries, please contact us through our support email or Instagram, and we'll be happy to help.